Privacy Policy

This privacy policy sets out how Autonomy Psychology Ltd uses and protects any information that you provide when using this website. Autonomy Psychology Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we need

Autonomy Psychology Ltd will be what is known as the ‘Controller’ of the personal data you provide to us. Autonomy Psychology Ltd’s company registration number is 14217564 and its registered address is Suite 17, Essex House, Station Rd, Upminster RM14 2SJ.

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not usually include any special categories of personal information about you (often known as ‘sensitive personal data’). This information does, however, include the likes of your name, email address, and any sporting interests you have indicated you have.

Why do we need it

We need to know basic personal data in order to keep you up-to-date with our services, as requested by you on submission of your data via the website www.autonomypsychology.com. You can choose to unsubscribe from these communications at any time, either via the unsubscribe option on any communication sent from us or via email at robin@autonomypsychology.com. You should note that should you do so, we will be unable to provide the service requested.

What we do with it

All the personal data we hold about you will be processed by our staff in the United Kingdom and, without your permission, we will not send your data to any third parties except those who directly assist us to provide the services stated above. We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to enable you to customise or personalise your experience of our website
to contact and communicate with you
for analytics, market research, and business development, including operating and improving our website, associated applications, and associated social media platforms
for advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you
for internal record-keeping and administrative purposes

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How long do we keep it?

We will generally keep your personal data for an indefinite period of time, in order to enable us to provide you with the services requested (ongoing newsletter and information communications via email). Your information will be kept with us until you notify us that you no longer wish to receive this information. You have the right to withdraw consent at any time.

Sensitive personal data

In addition to the basic data described above, it may also benefit you to notify us of any health condition or disability you have so that we are aware of these conditions and how they affect you. This will allow us to take any reasonable steps to accommodate specific needs or requirements you have when providing our services to you. This type of information is known under the law as ‘special category information’ (you may also know this as ‘sensitive personal data’) and we require your explicit consent to process this information. This kind of information will only be collected from you and used by Autonomy Psychology Ltd to assist you, it will not be shared with any third parties and will only be kept as long as it is required for this purpose, or until such time as you notify us you no longer consent to its processing.

What are your rights?

Under data protection legislation, you have several rights regarding the use of your personal data, as follows: If at any point you wish to either confirm whether your personal data is being processed and/or access the data we hold on you, you can request to see this information, usually free of charge, and we will respond to this request within a month. You also have the right for certain data you have provided to Autonomy Psychology Ltd to be provided to you in a structured and commonly used electronic format (for example, a Microsoft Excel file), so that you can move, copy or transfer this data easily to another data controller. You may also request that we transmit this data directly to another organisation where it is practical for us to do so. You are entitled to have data deleted if it is no longer needed or there is no longer a legitimate reason for the processing, or if the data in question has otherwise unlawfully been processed. You may also request deletion of your personal data if it was only being processed as a result of you consenting to this and you now withdraw your consent. You have the right to object to the processing of your personal data (note that this only provides you with the right to raise your objections, not a blanket right to have any and all processing cease). You have the right to restrict the processing of your personal data under certain circumstances, including if you have consented to its accuracy and while this is being verified by Autonomy Psychology Ltd, or if you have objected to its processing and while Autonomy Psychology Ltd is considering whether it has legitimate grounds to continue to do so.

How to complain about the use of your data

If you wish to raise a complaint about how we have handled your personal data, including in relation to any of the rights outlined above, you can contact the Director, Robin Hughes at Robin@autonomypsychology.com and he will investigate your concerns. If you are not satisfied with our response or believe we are processing your data unfairly or unlawfully, you can complain to the Information Commissioner’s Office (ICO). You can find further information about the ICO and its complaints procedure here: https://ico.org.uk/concerns/ .